What our Customers say...
Very professional and did a great job! Especially with the pandemic right now, the workers wore their mask throughout the whole job and sanitized everything! Kayla responded promptly and kept communication continuously! Highly recommend!!!
My kitchen ceiling started leaking from bathroom upstairs in February. Statefarm insurance referred 2 companies. Both were fast coming to my house, but Krishna of SERVPRO has the fancy gauges showing the humidity levels, distance , so he could offer the estimate on the spot based on affected area size.
The mitigation part started quickly after Statefarm approved. Within 4 days , the ceiling became dry and sanitized. The team came to check every day, polite and on time, Wearing mask and shoe covers, the last day they even mopped the floor When left the house. The whole process has been fast, clean, professional and left me no trouble.
Krishna is a promising manager , who is very polite, patient and knowledgeable. He answered all the questions and responded quickly on phone and texting. He is a great young man all bosses wish for, and customers would like to work with next time.
Though I turned down the 2nd remodeling phase due to I think the cost is high (though my guess might be wrong ). But this company did provide me great and trouble free service!
Wonderful experience w SERVPRO - especially Lillian who is patient and proficient. Krishna and team were top notch. Krishna Patel is a stellar project manager and was able to expeditiously and thoroughly get everything done with water damage we had from start to finish! I am a realtor and shared Irvine SERVPRO with my office recommended vendor list. Thank you!
They understood the issues very well regarding building damage, mitigation, and restoration. For example, replacement of carpet due to loss of glue and environmental contamination from soils used for testing in our laboratory. Also, they did a great job at painting.
Excellent crew! Kept me informed of the process!
It has been my pleasure to work with SERVPRO of Irvine for the past several years. In my role as property manager for over 12 million square feet, a trustworthy and professional water and mold remediation vendor is essential. I have tried several competitors and have never had the positive experience that SERVPRO of Irvine consistently delivers.
Fantastic Job! I am extremely happy! Thank you again for a fantastic job!
Overall I had a great experience with SERVPRO. Mr. Sibley was very helpful. He was very clear when outlining what was going to take place during the remediation process.
Provided excellent customer service. They were very courteous and professional.
Thank you for doing such a great job! SERVPRO did a fantastic job and was very professional. You have been wonderful making sure things were done properly and you always called me back promptly. I will tell anyone that has something like this happen to their home they should contact SERVPRO of Irvine if they want things done quickly and perfectly.
Thank you for the excellent job done by your courteous and knowledgeable staff. My little house is in order again! I will definitely recommend your company to my family and friends. I want to give my deepest gratitude for everything that you have done.
Amazing service! They were professional and worked quickly! I was amazed at how quickly SERVPRO was at my establishment - with extremely knowledgeable personnel!
Keep doing what you are doing-hard to improve on fantastic service! Not often today do you see such great workers and company follow through. Can't say enough about your people especially Sergio and Alex!
"I know I can trust SERVPRO of Irvine to take the right steps on my mold and water jobs. Testing, cleaning and post testing processes are always handled smoothly."
"I am usually very nervous about having strangers in my house, but your employees made me feel very comfortable. Everyone was so polite and you could feel that they genuinely cared. Thanks SERVPRO!!!"
I was so amazed and comforted by SERVPRO of Irvine, through this very trying time. Their customer service was above and beyond my expectations. They even helped me develop a creative solution for our storage.
I really appreciate all the work done on my claim to get my home repaired. I have been extremely pleased with all the communication, timely work and professionalism of SERVPRO of Irvine. I will be sure to recommend you to everyone.
The crew was very polite, clean, and well presented. You did more than expected. We appreciate your work commitment and attitude. Thank you!
The crews were fabulous - Thank you so much for everything, much appreciated. Great workers (employees)!